At Call Grime Fighters, we value the privacy of our customers and website visitors. This policy outlines how we collect, use, and protect your information when you visit callgrimefighters.com or request our services.

1 Information We Collect

We collect information that you voluntarily provide to us when requesting a quote or scheduling a service. This includes:

Contact Information: Name, email address, and phone number.
Service Information: Physical address for estimates and specific details about your windows or gutters.
Payment Information: Handled by secure third-party processors. We do not store full credit card details on our servers.

2 How We Use Your Information

Your data allows us to:

Provide accurate quotes and schedule service appointments.
Send arrival notifications, billing statements, and follow-ups.
Improve our website and local customer service experience.

3 Text Messaging & Communication

By providing your phone number, you consent to receive communications regarding your service. You may opt-out at any time by replying "STOP". Mobile information is never shared with third parties for marketing purposes.

4 Cookies & Tracking

Our website may use cookies to enhance your browsing experience and analyze traffic. You can disable cookies through your browser settings, though some site features may be affected.

5 Data Security

We implement industry-standard security measures to protect your personal information. While we strive for 100% security, no method of electronic transmission is completely infallible.